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Frequently Asked Questions

Frequently Asked Questions


What is TGTECH?

TGTECH is an independent tech support service provider. Our philosophy, approach, and strategies are built around delivering results that matter to our clients. We also have products and services that help service the computers and other equipments that you use to run the business.

What all types of computer technologies does TGTECH service?

TGTECH services and services computers with Norton, Apple, Printer & Windows XP/Vista/7/8/8.1/10. Our App development team helps service iOS/Android/Windows/Blackberry app design and development.

What hours is TGTECH available for the service?

The expert service of TGTECH is available 24x7; 365 days.

How do I sign up for TGTECH services?

Please visit TGTECH's official website and head over to the Plans & Services page. Once there, pick a plan that best fits your needs and give us a call at (888) 900-9790

What solutions can I expect from TGTECH?

Once you get on the phone with our experts, you can expect them to identify the issue, and provide the quickest, most efficient service to resolve and for you to get back what you were working on. Once Remotely connected, you can get all this while you sit back and relax.

What do I need to get remote service access?

All you need is a broadband Internet connection. Once you are connected to the internet, our experts can guide you through quick steps to have the remote access enabled.

Are your sites mobile-responsive?

Yes. Every site we have built since 2010 has been mobile-responsive.

Why should we hire TGTECH?

We started our business in 2015, after each having strong and successful careers in computer programming and peripheral troubleshooting. We believe that our strong portfolio and our solid reputation for producing quality work on time and on budget are our best sales tools. We provide a list of references with each proposal.

Will I be able to make changes to the program after purchase?

Yes. We can make changes.

How do I know if I have maintenance agreement ?

Maintenance agreements are generally contracted at the time of purchase and renewed on an annual basis. If you would like to initiate or renew a maintenance contract or to find out details of a current agreement, please contact support@tgtech.us

Do you have a refund policy?

Absolutely. We strive to offer a fair and comprehensive refund policy to protect our customers. Our goal is to provide an excellent customer experience, every time you contact us.

What if I have more queries?

You can give us a CALL at (888) 900-9790 (US Tollfree Number) OR email us support@tgtech.us

You can discuss the problem with us over the phone or chat.