TGTECH provide "partial refunds" to Customers up to 7 days from the day of purchase on certain circumstances, after mutually agreed with customer. TGTECH provides a transparent online resolution procedure for settling disputes and make alternative suggestions for resolving such requests.
Note: For refund, Customers have to provide a valid reason for claiming a refund. If Customer purchased a Single Incident Support Plan, than refunds are granted till 24 hours from the time of purcahse, after 24 hours of purchase TGTECH will normally decline to grant any refund, except in special circumstances.
After the first 7 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund..
During this period, TGTECH will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier.
TGTECH may still consider the validity of refund claims up to a period of 40 days from the date of purchase and may issue a partial refund at its absolute discretion.
After a period of more than 30 days since the date of purchase, the transaction will be regarded as final. TGTECH will normally decline to grant a refund, except in special circumstances.
Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place as from the next period of billing. A cancellation will only cancel future billings.
The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.
For products and services sold through TGTECH , this refund policy will normally override any statements to the contrary contained on a product or service provider’s web site or terms and conditions of sale.
A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted.
TGTECH may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through TGTECH.
The TGTECH dispute system is designed to help both vendors and customers resolve disputes in a polite and amicable manner. Failure or delay in dealing with dispute processes may result in the matter being decided by TGTECH.
TGTECH reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies.
Use of the TGTECH platform to purchase or sell items requires your agreement to our Refund Policy. This policy may be updated from time to time, so you should check back regularly.
In case if you have any unresolved queries with regards to TGTECH’s Refund policy, please get in touch with the company at firstname.lastname@example.org